Privacy Policy

Introduction

In compliance with the regulations on Protection of Personal Data, users are informed that personal data provided by email, sent through forms located on this website or by any other means located on this website will be incorporated into the treatment systems of Bidebide Tolosa, SL (Responsible for the Treatment), in order to meet the inquiries and requests received, contact you, manage the requested services, business relationships and legitimate functions of your activity, as well as to send newsletters and news to those that have been able to subscribe and for the sending of future commercial communications that could be of your interest.

Your data may be kept without limitation in time for the monitoring of the commercial relationship and the realization of the legitimate functions of the Treatment Manager, unless you indicate otherwise.
The legal bases for the treatment of your data are the execution of the contract for the provision of services requested by the interested party, the legitimate interest of the Person in Charge of the Treatment and the consent of the interested party.
The processing of your personal data will be done in a confidential manner. Bidebide Tolosa, S.L. is committed to the privacy and protection of users’ personal data and uses all available resources to guarantee the security and privacy of the interested parties.

In its offer of services, Bidebide Tolosa, S.L. makes available to its customers a series of optional services, to try to make your stay as pleasant as possible. To provide these services Bidebide Tolosa, S.L. can count on external collaborators, so Bidebide Tolosa, S.L. will be able to communicate certain information (identification, contact and relative to the contracted services) to the companies and collaborators of Bidebide Tolosa, S.L.

Collection of personal data

Bidebide Tolosa, S.L. does not require you to provide personal data to access the website, however, some of the services offered, such as booking request or possible subscription to newsletters, require the user to provide a series of personal data. The user provides their data freely and voluntarily. Bidebide Tolosa, S.L. does not request more personal information than is necessary to receive the requested service.

The user that includes in this website any type of content (data, texts, videos, sound, photographs, graphics, messages or other material) declares and guarantees to do so in a way that conforms to the conditions expressed herein.

The user that includes personal data of third parties declares that he / she has the consent and permission of these for the publication of the same. The user is solely responsible for the veracity and correctness of the data included, exonerating Bidebide Tolosa, S.L. of any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated. The sending of information through this website necessarily implies acceptance of this privacy policy and the general conditions of the website.

Rights of the interested parties

You can exercise the rights of access, rectification, limitation, opposition and portability, as well as withdraw your consent or any other request on this matter by writing to the Responsible for the Treatment, Bidebide Tolosa, SL, in Plaza Euskal Herria, 1, 20400 Tolosa ( Gipuzkoa), tef. 943 23 11 11, or through the email address info@hotelbidebide.eus. The application must include a copy of the document accrediting the identity of the applicant (DNI or similar). If the application is made in its capacity as legal representative, it must attach, in addition to the photocopy of the Identity Document, a document accrediting such representation. If you make the request in your capacity as legal representative, you must attach, in addition to the photocopy of the Identity Document, a document accrediting such representation. The control authority to which you can go if you do not agree with the resolution of the requests or to file a claim is the Spanish Agency for Data Protection (aepd.es).

Security measures

Bidebide Tolosa, S.L. it will treat the personal data contained in its data processing adopting the technical and organizational measures that are necessary to guarantee its security and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment, in accordance with current legislation that is applicable in terms of security measures of data processing of a nature personal. However, users are informed that computer security measures are not impregnable and are not safe from possible illegal and undue interference, which would not be the responsibility of Bidebide Tolosa, S.L.

Traffic data

In order to offer a better service through this website, you can register the IP address of the user’s device, allowing the subsequent processing of the data in order to analyze among others the number of pages visited, the number of visits, as well as the activity of visitors / users of the website, and their frequency of use.
The User gives his prior and informed consent to the registration of the IP of his device during the connection and navigation on the website, without it being necessary to request it each time he accesses this website.

With the aforementioned purpose, this site can be measured and analyzed with Google Analytics and / or similar tools, which can use brands in the pages and cookies to analyze what happens in the different pages of the website of Bidebide Tolosa, S.L.

Link to social networks and web channels

This website can offer links to social networks and external websites and channels, such as Facebook and Twitter, among others. Bidebide Tolosa, S.L. assumes no responsibility in relation to these linked sites. The user who accesses social networks and external web sites and channels, related to Bidebide Tolosa, SL, from the links located on this website or in any other way, is previously and expressly informed that the conditions of use, privacy policies , cookies policies and any conditions and / or regulations depend on the entities responsible for these social networks and websites and web channels, and never Bidebide Tolosa, SL.

Validity

Bidebide Tolosa, S.L. reserves the right to modify its privacy policy according to its criteria, to legislative or jurisprudential changes. If the Treatment Manager introduces any modification, the new text will be published on this website, where the user may have knowledge of it. In any case, the relationship with users will be governed by the rules provided at the precise moment when the website is accessed. That is why the Treatment Manager recommends you visit this privacy policy every time you connect to the website. Bidebide Tolosa, S.L. pursue the breach of this privacy policy and any misuse of the features and content presented on this website, exercising all civil and criminal actions that may correspond to it in Law.